Submit a Prescription

Licensed Pharmacy · PPB Registered

Submit a Prescription for Review & Fulfillment

Fill out the form below and we’ll send your prescription details straight to our pharmacy WhatsApp line. A registered pharmacist will verify everything in accordance with PPB regulations and contact you with pricing and next steps.

✓ PPB Registered ✓ Verified Before Dispensing ✓ Confidential & Secure
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Regulatory Compliance
Your prescription is reviewed by a licensed pharmacist
All prescription-only medicines (POM) require a valid prescription from a licensed medical practitioner. MedMarket will not dispense controlled substances without proper documentation and verification as required under the Pharmacy and Poisons Act (Cap 244).
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Prescription Submission Form

Fill in your details below and click “Send via WhatsApp”. You’ll be redirected to WhatsApp with your information pre-filled — just attach your prescription photo and hit send.

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Your Details
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Prescription Details
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Preferences
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Remember to attach your prescription photo!
After clicking the button below, you’ll land in WhatsApp with your details pre-filled. Attach a clear photo of your prescription showing the doctor’s name, signature, date, and all prescribed items — then hit send.
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What Happens Next
1
Review — A pharmacist reviews your prescription and checks product availability.
2
Callback — We contact you to confirm pricing, availability, and any substitution options.
3
Confirm — Once you approve, we process payment and prepare the order.
4
Deliver — Pickup from Kileleshwa or fast delivery across Nairobi.
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Response Hours
Mon – Sat: 8:00 AM – 9:00 PM
Sunday: 9:00 AM – 7:00 PM
Submissions received outside these hours will be reviewed on the next business day.
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Prefer Email?
You can also email your prescription directly. Attach a clear photo and include your name, phone, and medicines needed.
Email prescriptions@medmarket.co.ke →
Legal & Regulatory Compliance

Your prescription is handled with care and compliance

MedMarket Pharmacies operates in full compliance with Kenyan pharmaceutical law. Every prescription submission is reviewed by a licensed pharmacist before any medication is dispensed.

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Pharmacy & Poisons Act
Prescription-only medicines (POM) are dispensed under the Pharmacy and Poisons Act (Cap 244, Laws of Kenya). Only valid, current prescriptions from licensed practitioners are accepted.
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Data Protection Act, 2019
Your personal and health data is collected solely for prescription verification and order fulfillment. We do not share, sell, or store your data beyond what is required by law. You have the right to request data access or deletion.
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Licensed Pharmacist Review
Every prescription is verified by a Pharmacy and Poisons Board-registered pharmacist. We may decline or request clarification for incomplete, expired, or illegible prescriptions.
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Important Notices

🚫 We cannot dispense without a valid prescription
Prescription-only medicines will not be supplied without verified documentation. Forged, expired, or tampered prescriptions will be declined and may be reported.
📷 Prescription photo must be legible
We cannot process blurry, cropped, or partially visible prescriptions. Please ensure the full prescription including doctor’s details, date, and signature is clearly photographed.
⏳ Prescriptions have a validity period
Most prescriptions must be dispensed within six months of the date of issue, or as specified by the prescriber. Expired prescriptions cannot be honored.
🛡️ Controlled substances require extra verification
Narcotic and psychotropic substances under the Narcotic Drugs and Psychotropic Substances (Control) Act require additional documentation and may only be collected in person.
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Legal Disclaimer
This page does not constitute a medical consultation. Submitting a prescription does not guarantee availability or fulfillment. MedMarket Pharmacies reserves the right to decline any prescription that does not meet regulatory standards. All prescriptions are subject to verification under the Pharmacy and Poisons Act (Cap 244), the Narcotic Drugs and Psychotropic Substances (Control) Act, and relevant PPB guidelines. Your personal data is processed in accordance with the Kenya Data Protection Act, 2019. For medical advice, consult a licensed healthcare provider. For emergencies, call 999 or visit the nearest hospital immediately.